As a new mum, I recently needed to create online mygov accounts for Medicare and Centrelink. That was a trying business, I can tell you! So many online forms to complete and checklists to determine if I qualify for Paid Parental Leave or the Family Tax Benefit.
Don't worry, my learning for today isn't how to navigate the website, what Family Tax Benefit actually means or the pros and cons of the current Paid Parental Leave package. I still haven't learnt these things.
This is about a text message I sent my friend who is expecting her first baby next month and is now going through the same ordeal. As a survivor of the online labyrinth of the mygov website, she asked for my help.
As I was texting her some instructions, I noticed my smartphone auto-corrected "mygov" to "Lucifer". When I mentioned this to my friend her response was apt: that's why it's called a smartphone.
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